Question 1

How do I get to the hotel?

Accepted Answer

Prepaid taxis are available at the airport (approximately Rs.350–400) directly to the hotel. Take the Airport Express Line to Aerocity Metro Station — the hotel is about a 10-minute walk from the station. We also provide 24-hour pick-up & drop-off service (advance booking required). Typical fares: Pick-up: Rs.500 + Rs.450 airport parking (per cab, max 3 persons with 2–3 bags). Drop-off: Rs.350 per cab. Share flight details at hoteltheterminal@gmail.com to confirm.

Question 2

What time is check-in and check-out?

Accepted Answer

Standard check-in is from 12:00 PM and standard check-out is 11:00 AM. Arrivals before 6:00 AM are billed from the previous night. Early check-in (6:00 AM–12:00 PM) is subject to availability and may be charged approximately Rs.100 per hour. Late check-out is subject to availability; charges are approximately Rs.100 per hour until 6:00 PM, after which a full-day tariff applies.

Question 3

Do you have a shuttle service to and from the Airport?

Accepted Answer

Yes — we offer 24-hour pick-up and drop-off service to both International and Domestic terminals (advance booking required). Pick-up: Rs.500 + Rs.450 airport parking (per cab, up to 3 persons). Drop-off: Rs.350 per cab. Email flight details to hoteltheterminal@gmail.com to confirm.

Question 4

Is breakfast included in the room tariff?

Accepted Answer

Continental and Indian breakfast is included with Super Deluxe room bookings and is served from 07:30 AM to 10:30 AM. Breakfast inclusion for other room types may vary by rate — please check your booking confirmation or contact us.

Question 5

Is the price per room or per person?

Accepted Answer

Room prices are typically quoted per room per night. We use dynamic pricing to offer competitive rates — for the best available offers and exclusive deals, book directly at https://hoteltheterminal.com.

Question 6

Do you have wired and wireless internet connection in the rooms?

Accepted Answer

Yes — complimentary wireless (Wi-Fi) internet is available across the entire property.

Question 7

Do you provide day-use rooms for transit passengers?

Accepted Answer

Yes — we offer short-stay / day-use rooms for layovers. Please contact the front desk at +91 97184 85855 to check availability and reserve.

Question 8

Is Hotel The Terminal suitable for business travelers?

Accepted Answer

Yes — we cater to business travellers with fast Wi-Fi, excellent airport connectivity, 24-hour front desk, and comfortable rooms with work desks.

Question 9

Do you allow unmarried couples?

Accepted Answer

Yes — unmarried couples are welcome provided they present valid government-issued photo ID at check-in. We respect guest privacy and safety.

Question 10

Is the hotel safe for solo women travelers?

Accepted Answer

Yes — the hotel maintains 24/7 CCTV surveillance, secure key access, and trained staff to ensure a safe stay for solo women travellers.

Question 11

Can I store my luggage?

Accepted Answer

Yes — free short-term luggage storage is available if you arrive before check-in or after check-out. For extended storage, a nominal fee of ₹50 per night applies.

Question 12

What is your cancellation policy?

Accepted Answer

If cancelled up to 1 day before arrival there is no charge. If cancelled later or in case of no-show, the first night will be charged. Rates are subject to government taxes.

Question 13

Do you require ID Proof?

Accepted Answer

Yes — Indian guests must present a valid government-issued photo ID (PAN Card is not acceptable). Foreign nationals must show a valid passport and Indian visa at check-in.

Contact Us

Contact Hotel The Terminal

HOTEL THE TERMINAL

+91 97184 85855

hoteltheterminal@gmail.com